Frequently Asked Questions
SLEEP NOW ! PAY LATER ?
It’s really that easy, when you place your order before 3pm then your mattress/bed can/will be delivered straight to you same day, anywhere in Auckland.
Only applicable for mattresses bought under the 30 Night Trial T&C’s with an approved mattress protector.Products cannot be returned for resale due to health and hygiene reasons once unwrapped. Due to this reason we do not give refunds or credit if you change your mind or make a wrong decision.
Our famous 30 Night Trial gives you that extra comfort by giving you 30 days Free to test our mattress in your home when purchasing an approved mattress protector and following the services T&Cs
”NO OVERHEADS, JUST BEDS”Our slogan is our business model. We’re a family owned 100% kiwi business with absolute next to no overheads. The one thing we put all our money into is high quality, designer made mattresses from an extremely reputable local supplying company rather than investing all our money into a flashy, big commercial showroom alongside paid for (annoying) adds. We rely solely on referrals and organic traffic through our Google, Facebook and Instagram pages.
We are solely based in Auckland but we do offer a 30 night trial, if you decide the bed isn’t right for you, you can simply return it for your money back*
Our web site uses encryption methods to keep your personal information secure throughout the payment process and we do not store your credit card or any card information. When we receive a high value order or have reason to suspect an order may be fraudulent we will follow our procedures to confirm whether the order is legitimate, which may include requesting a photograph of your identification document such as a driver’s licence. We do this in an effort to protect the card holder and the company from fraud, and we reserve the right to cancel an order if we suspect fraud.
We have teamed up with an amazing family owned courier company which are super speedy, you can expect delivery within 3-10 business days no matter what area of the North Island you are in. PS - same day delivery in Auckland*
Yes we do! We currently have Laybuy, AfterPay, Zip, Prezzy card, Visa Credit and Master cards and we are in the process for Winz Cards. Please let us know if there's any other options we might of missed.
The general guideline for mattress replacement is every 7 to 10 years. However, this timeframe can vary depending on a variety of factors, including the quality of the mattress, the frequency of use, and the individual's sleep habits and body weight.If you're experiencing discomfort, stiffness, or waking up sore, it may be a sign that your mattress is no longer providing the support and comfort you need for a restful sleep. Additionally, if your mattress is visibly worn, sagging, or has visible signs of damage or wear and tear, it's likely time for a replacement.
Every so often when we’ve got a large amount of people wanting to buy a certain size we offer a pre-order, which means you pay for the item & once we have it in stock we will deliver it (within 2-4 weeks) It’s more to secure your item so that you don’t miss out and you are guaranteed the size you are after.
Of course we can! If this is something you’re wanting you can always request it in your ‘notes’ upon placing the order, we are always happy to help.
Unfortunately at this time we are not offering this service, we always recommend that if your mattress is in good condition that you donate it to your nearest salvation army or even try giving it away in your local community, you’ll be surprised at how many people will happily snap it up.